NHS.uk sourced  ·  No medical advice  ·  Free to start

Written for their system.
Not for you.

We decode your NHS letter into plain English.
What it means. What happens next. What you can do.

Decode my letter — it's free →Read the guides

No account needed  ·  Free summary always  ·  Your letter is never stored

Paste your NHS letter here

Copy the text from your letter and paste it below. We'll decode it instantly — for free.

🔒 Your letter is never stored or shared
Discharge summaryGP referralWaiting list · RTTPrescription exemptionAny NHS letter
How it works

Three steps to understanding your letter.

No forms to fill in. No jargon. No waiting for a call back.

1
Paste your letter

Copy the text from your NHS letter and paste it into the box above. Any type of NHS letter works.

2
Get plain English

We translate the clinical and administrative language into a clear, calm summary of what the letter is actually telling you.

3
Know what to do next

The full decode gives you your rights, exactly what happens next, and the right questions to ask your GP or consultant.

Letter types

We decode all NHS correspondence.

Whatever arrived in your post or inbox, we can explain it in plain English.

🏥
Discharge Summary

What happened during your hospital stay, your diagnosis, medications, and what follow-up care is needed.

Hospital
📋
GP Referral Letter

Why your GP is referring you, what the specialist will look at, and what to expect from your appointment.

GP
Waiting List · RTT

What your referral-to-treatment status means, how long you should wait, and your rights if you've waited too long.

Waiting List
💊
Prescription Exemption

Whether you qualify for free prescriptions, what your exemption covers, and exactly how to claim it.

Prescriptions
📄
Any NHS Letter

Appointment notices, test results, care plans — if the NHS sent it and it's confusing, we'll decode it.

General
Pricing

Start free. Get the full picture for £9.99.

The free summary tells you what the letter says. The full decode tells you what to do — and makes sure the NHS does what it should.

✓ Always free
£0

Plain English summary, in seconds

  • Plain English translation of your letter
  • What the key medical terms mean
  • Whether anything needs your attention
  • What type of letter this is
Most useful
£9.99

One-time. No subscription. Instant PDF report.

  • Everything in the free summary
  • Your exact rights for this letterNHS Constitution, RTT standard, nation-specific
  • Step-by-step: what to do nextWho to call, when, what to say
  • 4 questions to ask your GP or consultantThe ones most patients forget to ask
  • What to chase — and by whenSpecific deadlines the NHS must meet
  • Any financial benefits you may be owedExemptions, compensation, cost savings

💡 Worth more than it costs. A missed GP appointment costs the NHS £30. An unclaimed prescription exemption can save £100+ a year. Knowing to chase a delayed referral can cut your wait by weeks.

Paste your letter above first, then pay once to unlock

Why trust us

Built on NHS sources. Not guesswork.

Every decode is grounded in NHS.uk and GOV.UK. No invented claims. No speculation. No medical advice.

📖
NHS.uk sourced

All rights information traces directly to official NHS England and GOV.UK guidance. We link our sources.

🔒
Your letter stays private

We never store your letter text. It is decoded and then gone — never saved, never shared.

🩺
No medical advice

We decode letters — we don't diagnose. Always speak to your GP about clinical questions.

🇬🇧
Built for the whole UK

England, Scotland, Wales, and Northern Ireland each have different systems. We know all four.

NHS Decoder is a translation tool, not a medical service. We do not provide clinical advice, diagnoses, or treatment recommendations. For clinical questions, contact your GP or call NHS 111.

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Decode my letter — it's free →Full decode £9.99  ·  No medical advice given  ·  NHS.uk sourced